What is your role at SilverEdge?
As a Senior CRM Consultant, I help our clients implement their CRM systems which includes planning, configuration, and training. I assist clients with developing CRM process which incorporates what they’re currently doing for client relationship management, for business development, and for marketing into their CRM solution. I love helping clients succeed with their CRM solutions.
How long have you been at SilverEdge?
I started here in 2014. I was actually a SilverEdge customer for eight years before I was a SilverEdge consultant. Deltek recommended them to help with my firm at the time and they took really great care of me. Working with them I got to know Maria and her team and loved what they did for people. I had such an amazing experience working with them I wanted to be able to deliver that for other clients.
Favorite thing about working at SilverEdge?
Where do I start! Maria’s heart for helping people is contagious. I really do believe that we fully embrace our theme, for the LOVE of our clients, as the heart of who we are and that’s all because of Maria being an ambassador and encourager of that.
What gets you up in the morning?
Consulting is the most interesting business to me. No two clients are the same and everyone’s needs are unique. I am a people person and so I enjoy the long-term relationships created through this industry. Any time a client calls that I haven’t heard from in a while is like reuniting and catching up with a friend.
My wife and I are big time family people, so my number one hobby is being a dad. We love taking the kids on adventures, visiting other family, camping, fishing, boating, going to the beach, and biking.
What is something people would be surprised to know about you?
I am an eagle scout.
Why did you choose this career path?
I knew this was it for me a long time ago when I recommended to my previous CEO that we buy Deltek CRM and I was so eager to learn and train in it. I got plugged in with SilverEdge and discovered I loved working on databases. It fuels the way I’m wired and I really enjoy doing it for other people.